I. Application of vehicle-free cancellation

Vehicles due to Loss (e.g. theft, fire, natural disaster, etc.) cannot be recoveredIf the vehicle is not physically available, you may apply for deregistration.
special attention::
❌ If the vehicle actually exists but has been privately dismantled or resold, it is not lost and needs to go through the formal scrapping process.


II. Self-processing process

1. Preparation of materials

  • Original and photocopy of the owner's ID card (for units, business license + official seal is required);
  • Certificate of Motor Vehicle Registration (green copy, loss of which requires a newspaper statement);
  • Original Certificate of Motor Vehicle Loss (obtained in separate cases):
    robbed: "Reporting receipt" + "Unsolved case certificate" issued by the public security authorities;
    fire (that burns buildings etc): Fire Accident Determination Certificate issued by the fire department;
    natural disaster: Certificate of loss issued by the street/village committee + government announcement of the place where the disaster occurred;
  • Application for Motor Vehicle Deregistration (to be obtained and filled out on-site at the DMV).

2. Place of processing

  • Suzhou City DMV(No. 399, Beiqi Road, Tayuan Road, Gusu District);
  • Car and Driver's License Window of Traffic Police Brigade in each district (acceptance authority needs to be confirmed in advance).

3. Processing procedures

① submit materials → ② staff review → ③ issue a "motor vehicle cancellation certificate" → ④ synchronized completion of environmental protection cancellation, tax cancellation.


III. Chargeback service cost reference

1. Scenarios of application of the Chargé d'affaires

  • Missing documents (e.g., lost green book needs to be replaced);
  • Off-site owners are unable to do this in person;
  • Difficulty in issuing supporting documents (need to coordinate with public security and fire departments).

2. Cost range

  • Basic agency fees: $500-800 (with complete documentation and without the need for additional certificates);
  • Complex agency fees: $1,000-$1,500 (need to replace green book, coordinate certificates, etc.);
  • expedited fee:: $300-500 (to be completed within 3 business days).

3. Risk alerts

  • Choose a qualified and regular agency (business license + contract required);
  • Be wary of low price traps (below $500 you may raise your price midway);
  • Requires payment in stages: 50% for material review and approval, final payment upon completion.

IV. Precautions

  1. limitation period: Vehicle loss should be Within 1 year Apply for a write-off, with additional instructions for late
  2. legal responsibility: If the vehicle is recovered after the cancellation, you need to report it voluntarily and cooperate with the process;
  3. Insurance handling: Surrender the policy to the insurance company with a Certificate of Motor Vehicle Cancellation.

V. Mode of consultation

  • Suzhou DMV Hotline: 0512-12123 (follow the voice prompts to transfer to human);
  • Online ReservationLogin to "Traffic Control 12123" APP → Motor Vehicle Business → Write-off Registration.

summarize: The materials are complete can be handled on their own (only the cost of 10 yuan), if the process is complex or time-critical, it is recommended that you choose a formal agent, the cost of control within 800 yuan is more reasonable.

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