What does a hotel receptionist make over $10,000 a month for?

What does a hotel receptionist make over $10,000 a month for?

Hotel reception refers to the hotel or restaurant to meet and entertain customers, guests of the staff, due to the different size of the company, unit, the core of the business is different, the work of the staff in this position is slightly different.
　　The main tasks of the hotel reception are as follows:
　　1、According to the hotel's regulations, self-check the instrument appearance, punctual on duty;
　　2. Carefully read shift handover records and complete any unfinished work from the previous shift;
　　3、Warmly receive guests from all parties and provide good service for guests;
　　4. When guests arrive at the store, take the initiative to greet them;
　　5, for the guests to accurately and quickly check-in registration formalities, reasonable arrangements for a variety of rooms;
　　6, accurately grasp the state of the room and timely check the state of the room with the guest room department;
　　7、Close contact with various departments, and do a good job of communicating guest materials and information;
　　8, proficient in business knowledge and operational skills, responsible for the consulting and marketing work related to housing, room rates, hotel services and facilities;
　　9, do all kinds of statements printing and statistical work;
　　10, can independently arrange rooms for casual guests or groups;
　　11. Check the team room number for the day and verify with the room status;
　　12、Flexibility to deal with the team and casual guests to increase or decrease the room and room rates;
　　13. Understand the customer's situation and do a good job of solving emergencies;
　　14, conscientiously complete all the work assigned by the supervisor, and report problems to the superior in a timely manner;
　　15. Do a serious job of booking;
　　16. Accurately provide wake-up calls for guests;
　　17. Handling of loaned items;
　　18. Handle the formalities for guests to deposit and withdraw their luggage.

What's the deal with Chinese hotel waiters earning $20,000 a month?

So that waiter serves some high-end groups, which in itself demands more from the waiter. First of all, these waiters have to go through a period of etiquette training, and also have to master a number of foreign languages. Of course, most of these foreign languages are mastered for daily use and do not need to be too proficient. The standard for recruiting these attendants is actually similar to that of flight attendants in civil aviation.

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